FAQs

1. How do I cancel my recurring payment?

When you create the recurring billing you will receive an email from Payfast with details on how to cancel it. You can also phone Paul on 082 499 3552 who will help effect the necessary change.

2. What do I do if my payment fails?

Call Payfast direct on  021 300 4455 or 0861 729 32.

3. How do I change the card that is linked to a subscription?

When you create the recurring billing you will receive an email from Payfast with details on how to change it. You can also phone Paul on 082 499 3552 who will help effect the necessary change.  

3. What is WOZA?

For more information on the WOZA app visit http://www.mobwatch.co.za

5. What is Payfast?

Payfast is a one of the leading payment gateways in South Africa. They are PCI-DSS Level 1 Compliant and use Extended Validation SSL with 2048-bit encryption. For more information visit https://www.payfast.co.za/

6. Who are App Developer Studio?

App Developer Studio are the developers of the WOZA application. They are one of the leading app developers in South Africa. For more information visit http://www.appdeveloperstudio.co.za